Return policy

Warranty & Returns FAQ

Return Policy Update as of 2020 April 1.

As coronavirus pandemic evolves, Corala’s team must ensure that our stores are safe, stocked and ready to serve our customers across America.

Customers can feel a sense of safety when purchasing products off our shelves. All products customers purchase off our shelves have not left the store.

Due to the current COVID-19 pandemic, we are temporarily suspending product returns on our products. Due to the rapidly evolving COVID-19 pandemic and our inability to monitor products that have left our stores, we are declining all returns (including refunds, trials and product exchanges) for the safety of our customers and associates.

We continue to closely monitor the rapidly evolving situation and make decisions that allow us to operate clean, open and stocked stores to serve our customers and support our associates. Out of an abundance of caution, we made the decision to temporarily suspend returns to protect the safety of our associates and customers.

During the pandemic Corala uses special deeply discounted prices to satisfy our customers.

How to report damaged shipment?

If you believe that your product has arrived with damage or defect, please contact customer service in email within 2 work days to return items of poor quality for a refund/exchange.

please include the following information within your email to info@coralablanket.com:

  1. Name On Order

  2. Order #

  3. Email address order was placed under

  4. Shipping Address

  5. Reason for return

  6. Choice of exchange or refund

  7. Image of blanket/duvet in original packaging (Gift box + plastic case)

What does the Corala Blanket Warranty cover?

The Corala Blanket warranty covers defects in material or workmanship. Examples of this may include rips, tears, or faulty stitching.

How does the Corala Blanket 30 night trial work?

Trial is SUSPENDED.

It’s easy. Purchase a Corala Blanket and sleep on it for up to 30 nights. If for any reason you don’t love your Corala Blanket, simply return it for a 100% refund – no return fees and no shipping fees will be charged.

We only ask that you sleep on the Corala Blanket for at least 2 weeks before deciding if it’s right for you.

Important!

Free return only applies if full price was payed for the product and not a sales price or other Coupon discount!

How do I return my Corala Blanket?

Return is SUSPENDED. If you have slept on your Corala Blanket for at least 14 days and decided that it’s not the right fit for you, you can initiate a free return by emailing us to info@coralablanket.com.

To expedite this process, please include the following information within your email:

  1. Name On Order

  2. Full price was payed?

  3. Order #

  4. Email address order was placed under

  5. Shipping Address

  6. Reason for return

  7. Choice of exchange or refund

  8. Image of blanket/duvet in original packaging (Gift box + plastic case)

Wrong address disclaimer

Kindly note that if your item is returned to us due to inaccurate shipping information, you will receive a refund for the product returned minus a $40 restocking fee.